• Got questions? We have answers!

    What Payment Methods do you accept?

    We accept only PayPal right now. If you want to add another payment method contact us and we'll solve this problem for you.


    Note: You don't need a credit card to sign up for a free 7-day trial. Go ahead and try Oscilloskope out with no strings attached!

    How do I add alerts in my dashboard?

    Login to Oscilloskope's dashboard, click on the “Add new alert” button and complete the field with a single keyword or specific expression for your business

    How many alerts may I add in dashboard?

    The free tier comes with two alerts. If you need more we have plans to accomodate bigger needs.

    How many keywords do I have to write in “What would you like to monitor?”

    We recommend you to write a single keyword or an expression. You can always create a new alert in case you want to monitor in-depth your business.

    How do I delete an alert?


    Click on the settings tab in the view for your current alert. You will find there the Delete alert button. Beware, it will also delete all of your signals and statistics collected so far.


    What is the difference between alerts and signals?

    Signals are the results for your alert. Each time you can see your signals in dashboard, and if you are looking for specific results just filter them between source type, region or influencers.


    How do I apply filters?

    Filter through your signals whenever you want. Just login to Oscilloskope's dashboard and click on the specific source of the signals you want to see. Or you can type and search for certain keywords - there's a search bar for that.


    Where can I find support for the tool?

    The whole team is around, almost 24/7, to reply to your emails. Whenever you need help, have ideas or just to say “hello” you can drop a line at hello@oscilloskope.com. We’ll get back to you within a few hours.


    Where do I find my signals’ stats and graphics?

    Go to Oscilloskope and login. Click on “Analytics” or "Influencers" tabs and get insights about your business.


    Can I cancel any time?


    You can cancel your subscription whenever you like. Subscription payments are charged at the beginning of your cycle, and canceling will simply stop your account from renewing. Your subscription will still be active until your end date.


    What's your refund policy?



    Yes, we have. We're focused on providing you the best results for your alerts. If not, and you're not satisfied with our product we'll give money back. It's our guarantee!

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